Many good points come from the interview. One of the most interesting is this (paraphrased) quote from Dr Jaaksi: “Linux, Gnome, gstreamer, and other open-source choices were a BIG contribution to the success of this device.”
Of course they were! The 770 reached out to open source developers and gave them a real voice in its development. A community naturally formed around it, Nokia treated the developers as they ought to be treated, and the product became a success. This is a really good example of the way companies and developer communities can work together well.